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Square
Deal Mattress Factory
1354
Humboldt Ave
Chico,
Ca. 95969
Phone
530.342.2510
Toll
Free 1.800.753.7378
Fax
530.342.0790
Email Us 
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Frequently Asked Questions
About Our Mattresses
1. "Why buy yours instead of one of the "name"
manufacturers?"
Actually, we have been in business for almost 80 years. We are one
of the older "names" in the business. However, since we
are still a local company we can give you personal service that
the large companies cannot. Because we do not deal in large
volume, each individual customer is more important to us.
2. "What are the differences between your mattress and the
ones from the big companies?"
We use higher quality foam. We still use a heavy-duty insulator
pad; almost all of the large companies have gone to netting. It's
cheaper and lighter when they ship them to the stores.
Unfortunately, this leads to quicker body impressions and cuts
down on the life of the mattress.
We also hog-ring each and every layer of padding that goes on the
mattress. By keeping the padding stretched like this you get a
truer firmness and you avoid body impressions.
Our mattresses take longer to make because of the craftsmanship
that goes into them.
3. "Does that mean your sets are more expensive than other
companies?"
No, actually quality for quality they are less expensive. We are
able to do that because we eliminate a couple of very expensive
steps. When you buy a mattress from a furniture store, the store
is going to make a profit on the sale. They had the set shipped to
them by a trucking company, who will also make a profit. The store
purchased the set from a factory, which will also share in some
profit. When you buy from us, you will be cutting out all the
middlemen.
4. "What is a contouring spring?"
A contouring spring is a heavy-duty firm spring that is designed
to mold to your body while still supplying firm support for your
back. This is achieved through the design of the spring itself.
5. "What is a continuous coil spring and what are its
advantages?"
A continuous coil is a spring where each row of springs is formed
by one continuous wire. This provided you with more surface steel
per square inch than any other spring. It is a very rigid spring
making it a perfect spring for people with very bad backs, very
large people and people that like a very hard bed.
6. "Can you make me a special size bed?"
Of course, we can make any of our bed types in a special size. It
requires some extra labor so the price is $50.00 - $100.00 more
than the regular set.
7. "What makes one mattress cost $200.00 and another one
$1000.00?"
There are a lot of differences between a low line economy model
and a top of the line model. The main one is the spring. The
$200.00 model will have a lighter weight Bonell spring. This is
the same spring that we have been making mattresses from for
years. It is a good solid spring that makes a good mattress but it
doesn't have the same advantages that the newer specialty springs
have. For instance the Bonell has more of an hourglass shape. This
does not give you the support on the side of the bed that an
offset or continuous coil will give. The type and amount of the
padding is also a factor. The top of the line mattresses use
convoluted foam. There is more padding quilted into the cover and
the cover itself is a higher quality material. The difference
between the two mattresses is all in the quality of the material.
Not in the quality of construction. All of our sets from the
bottom of the line to the top have the same workmanship.
8. "If I buy it and don't like it, can I bring it
back?"
No, once you buy a mattress it becomes a used mattress. What we do
have is a "30-day Comfort Exchange." Let me explain what
it is what it isn't. It is not an exchange of mattresses. What it
is, is an adjustment of firmness. Because we are a factory, we can
adjust the firmness of your mattress. We can make the mattress
softer or harder. We will come out to your house pick up the
mattress, adjust the firmness and return it to you. All you pay is
$25.00 for a local pickup and $35.00 for an out-of-town pickup. If
you can bring it in and pick it up yourself there is no charge at
all.
9. "I've got a bad back, do I have to have a hard
mattress?"
No you need a mattress with firm support. It doesn't have to be
hard. Every mattress has two kinds of firmness. The firmness that
you get from the spring that determines how much support your body
will get. The padding and the way the mattress is constructed
determine how soft or hard the mattress will feel. So you can have
a mattress that is extra firm in support and at the same time
feels soft on top.
10. "These mattresses feel alike. How do I tell what is the
best for me?"
The best way to tell is just to lay on them. If you sleep on your
side, lay on your side. You want to come as close to normal
sleeping as possible. If you have any special problems, tell us.
We aren't doctors, but we do know which mattress will help certain
problems.
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Call us!
Call our knowledgeable staff and we
will be glad to help you with all your bedding needs.
Were here to Help!
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